Jaffarian Volvo

600 River Street Haverhill, MA 01832

  • Sales: (888) 656-8726
  • Service: (888) 658-9023
  • Parts: (888) 662-6318

Customer Testimonials

Thursday, October 29, 2015

I found the staff to be friendly and knowledgeable. I came in for general maintenance, tire rotation, and was surprised that when I pick up my car it was washed. I really appreciated that.


Thursday, October 29, 2015

Very easy to work with. Every person I worked with took the time to explain everything I needed to know about my new car. I have already recommended to a friend to check out your dealership.


Tuesday, October 27, 2015

As a first time buyer I had no idea what I was getting into. I can tell you that other car dealers I had visited prior to going here were not willing to go the extra mile to get me into one of their vehicles, however Carl Rogers and Chris Grandmaison worked tirelessly to get me a great rate and after some time I was signing my paperwork for my FIRST EVER brand new vehicle. I could not be more pleased with the level of professionalism that was extended to me. The team was great and what I thought was going to be a nightmare day turned out to be the best day thanks to the team at Jaffarian, and again, many thanks to Carl and Chris. You guys are the BEST!


Sunday, October 25, 2015

Rene was friendly and helpful. The work was completed quickly and my car was returned washed and ready to go! Happy with the treatment I was provided.

Mark W

Tuesday, October 20, 2015

called for an appointment taken the same day...30 minute oil change and a car wash...very no charge...under 2 year warranty.



Monday, October 19, 2015

As always, I received wonderful service from Renee and the staff at the Volvo service dept. Renee is always professional, polite and knowledgeable. She relates the recommendations of the technicians to me, but never in a pushy, "you really need to get this done" way. If I need to leave my car for extended periods of time she has a car available to borrow, which is a huge convenience! As nice as the waiting room is, I really appreciate not being held captive there or having to make arrangements to get home. The only reason I didn't rate it 5 stars is I feel the labor cost is on the higher end. Otherwise, great job Jaffarian!!


Monday, October 19, 2015

My salesperson was a good listener; helped me figure out what I was looking for, No pressure and I was treated professionally. I received my vehicle ready and was given a great tutorial on the features

Janice P.

Thursday, October 15, 2015

Always a pleasure to buy from here. I like the family owned business. They take care of you. The process is always simple. I love it there!

Eva P.

Thursday, October 15, 2015

Always a good experience when I bring my car in for service. The staff at service desk always take the time to explain in detail what needs to be done and why. They are polite, courteous and knowledgeable. They aim to please and always do. The work performed on my car is always done well and always promptly. They keep my car running like new.


Wednesday, October 7, 2015

Jaffarian's treated us with respect, they listened to any questions we had, made doubly sure we understood everything that was happening, they even had me test drive the new car a 2nd time to make sure it was exactly what I wanted. I was so impressed with how quickly on a Friday afternoon they got my new car registered. When I picked it up Saturday I asked what to do with the old plates and they cancelled the old registration and took care of the old plates for me. Overall the entire experience from start to finish was unexpectedly pleasant.


Tuesday, October 6, 2015

Everything went well and it was very timely with the service. I bring both my cars to this service center. I would highly recommend this to anyone.


Tuesday, October 6, 2015

Everything went well in the leasing transaction- however - the tire monitor light went on 5 minutes after I left the lot (yesterday). I checked the tires with a gage - overinflated - I let out 5 lbs of air per tire but the light remains on and now I have to bring it back - oyyyyyyy. Service people not too empathetic - I don't need a pity party but it is a pain!!!!



Thursday, October 1, 2015

My aging S-80 required major work to struts and right wheel bearing. I phoned, received a same-day appointment and a loaner vehicle. Car works just fine now....has 158,000 miles on it and I am aiming for 200,000 miles.

Giulio's mom

Wednesday, September 30, 2015

I have been coming to Jaffarian for 25 years and have always enjoyed excellent service from sales people, staff and service technicians. This is a top quality dealership.


Wednesday, September 30, 2015

In my busy schedule things have to be quick and easy. Making the appointment, being greeted upon arrival and the time taken for the maintenance was all convenient' quick and easy.


Monday, September 28, 2015

I had a great experience getting a car hear for my first time leasing experience and they were so friendly and welcoming. I feel as though they went out of their way to help us ! Thanks guys


Monday, September 28, 2015

As I enter the dealership I was greeted by Brian Burke who made me feel like i'm home. He showed me around the sales floor and explained every little detail about the car I was interested in. Brian told me about all the additional options I can get on my car, however at no point I felt pushed to get those option. It was my first time shopping at Jaffarian and I wish I came here earlier because everybody here is so nice and treat you like you are the most important customer. If you looking for a new car and don't want to feel intimidated by the sales person, come over to Jeffarian and ask for Brian Burke, his the guy you want to deal with.


Friday, September 25, 2015

came in for five thousand mile service. staff was prompt and courteous. arrived about 15 minutes early than scheduled time but were able to take me at that time


Thursday, September 24, 2015

It's nice to be greeted by people who really like their jobs. Everyone at Jaffarians is always a pleasure to deal with. Renne and Michael get your car in and out as quickly as they can. Their shuttle driver is always prompt for pick ups and drop-offs. There are many places to buy their brands, but their service and attention to detail keeps me coming back.


Tuesday, September 22, 2015

I thought the service was sized appropriately. I liked how they found the nail in the tire and offered to patch it. Normally, I would that myself - but my schedule has been hectic and I appreciated the convenience


Monday, September 21, 2015

good service, friendly people, I am very happy and satisfied with everyone at Jaffarian. I got what I wanted and in my price range. I definitely will go back for sales and service


Saturday, September 19, 2015

Car check in was quick, rental car promptly provided by professional staff. Car problem was diagnosed and repaired same day. The write up was very clear.


Wednesday, September 16, 2015

From the time I entered the dealership until I left everyone was professional, very helpful, patient, and respectful. All worked together to be sure that I would be happy with the choice I had made.


Sunday, September 13, 2015

Always fast and friendly service when I visit. Answered any questions I had in an efficient and timely manner. Very knowledgable staff. Would not hesitate to take my vehicle there for any reason!.


Friday, September 11, 2015

My car was rear-ended and I brought it to Jaffarian for the collision repair as that's where I bought the car and have always had it serviced. I dealt with Joe Foss. Highly professional, answered all phone calls

satisfied customer

Friday, September 11, 2015

My overall experience and service during the purchase was good. I would recommend the dealer in the future. 


Tuesday, September 8, 2015

Internet lead on used car, Gary priced excellent. Chris in sales was new and great to deal with. Tom in finance closed the deal-warranty!


Monday, September 7, 2015

I had an appointment for an oil change but I got the date wrong, Franco said he could squeeze my car in so that I got the most out of the free oil change schedule. He did a great job of explaining how the service works and also he was able to get my car done in just over a half hour. I was very impressed by the professionalism that I experienced and will be sure to use the other services that Jaffarian provides in the future.


Monday, September 7, 2015

Consistently treated like royalty. Everytime I get work done to my car, everyone is extremely friendly and hoes out of there way to help me


Friday, August 28, 2015

I gave the ratings as this is something I do not like to do. It usually takes the whole day. Trevor made everything move right along. He was professional as well as friendly, which is a very nice trait for a salesperson. The finance person (Dan) also went above the call of duty. The two of them were a great team.


Thursday, August 27, 2015

I liked the way Michael explained what my car needed and what would be done to keep the cost down. The door to door service was a great surprise and not to leave me worrying about how to get my car.


Monday, August 24, 2015

I am always greeted and helped in a professional manner. Also they help me save money. I was very happy and got a free coffee..... though donuts would be


Friday, August 21, 2015

Prompt and friendly service. Always keep customer updated on service going on, and time to completion. Coffee is vital! ??. Would highly recommend to all looking to purchase and service.


Monday, August 17, 2015

I had the pleasure of dealing with Maggie for my purchase. She was very informative, willing to answer the many questions I had, just a real easy purchase from beginning to end.

Saturday, June 13, 2014

Jaffarian Volvo emphasizes on the importance of customer satisfaction. It's an environment that makes you feel at home. Overall I had a great experience.


Monday, June 1, 2014

Xavier Casiano was a great sales person. He was friendly, and was not pushy, He worked very hard at getting me what I wanted and could afford. I had a great customer service there!


Sunday, May 17, 2015

Xavier was really great. Helped me with what I wanted, no haggling, really helpful. Also met Mr. Jaffarian as well and truly appreciate the attention from this dealership. One of the better experiences I've had.


Friday, May 8, 2015

Test drive went well, Options presented and info given was more than satisfactory. She took the time to go over controls and set up bluetooth.


Monday, April 20, 2015

Each time I was there the sales people listened to my questions and sold the way I buy cars, not the way they prefer to sell them.

Michael P.

Friday, April 17, 2015

My experience at Jaffarian was excellent! I was a bit nervous because I have heard so many horror stories about car salesman, but my salesman Chris G. was knowledgeable, personable and friendly. I originally went in looking for a pre-owned vehicle I saw online but found out it had been sold. Chris was able to get me in a brand new vehicle within my monthly budget. I had a bit of a wait to meet with finance, but Chris stuck around after hours to make sure everything was done and done right. I will definitely be recommending Jaffarian to anyone I know looking for a vehicle and won't be going anywhere else for vehicle needs in the future.


Wednesday, April 15, 2015

I was so impressed by the friendliness of our sale person Joshua Shepard and everyone else that worked their, I would recommend them to everyone!!!!!!

June P.

Wednesday, April 15, 2015

Supportive, results oriented, flexible. I came in with very little money down and a very old and in poor condition trade in and yet I was able to leave with a new lease. The service was excellent!!!


Thursday, March 5, 2015

True car recommended three dealers. So fortunate to meet Joshua Shepard at Jaffarian. Exceptional knowledge and very helpful answering all my questions with detailed explanations. Very pleased with the service and buying process. Thanks to Josh.


Tuesday, February 24, 2015

They had me in and out quickly and let me know what was happening. I made an appointment and was able to show up at appropriate time and wait a short time for service to be completed.


Monday, February 23, 2015

Excellent, timely service as usual. I have used Jaffarian for my last 5 cars and have no regrets. They are professional, knowledgeable and courteous. Very satisfied.

Bill K.

Thursday, February 19, 2015

This is the only dealership that has ever treated me like a valued customer. Mr. Jaffarian truly cares about customer satisfaction and that reflects thru the sales and management personnel. A very nice experience for me as I have never been treated like that before. Will definitely go back for future purchases.


Monday, February 9, 2015

I had a great buying experience with Gary and everyone else who helped me. I also got to meet Mr Jaffarian who was also very nice. Gary listened to my needs and helped me very much. I just got in a car accident days before and totaled my car. Gary was very understanding and didn't pressure me at all. I wasn't planning on purchasing a car right away but I did and I'm very happy with it. GREAT JOB by Gary and the whole team there!!! I will be doing my future business as well as sending others to this dealership.


Tuesday, February 3, 2015

Got the car I wanted; well satisfied with the process and price. People at the dealership were very friendly. May come back for new car in future.


Tuesday, January 27, 2015

I went on a Thursday to test drive a car where I was greeted by Xavier. The test drive was great. Upon returning from the drive I spoke with Jim who sold my friend his truck. I left that night without a car, but returned on Saturday to talk numbers. We met with Jim first and were not able to settle on a price. We then spoke with Mike who closed the deal. I am so happy with the car. The staff at Jaffarian were fantastic, and I would recommend this dealership above others.


Monday, January 26, 2015

This is my 8th car purchased from Jaffarians over the past 20 years have been pleased and always a pleasure to do business with Louis


Saturday, January 24, 2015

We had an excellent leasing experience at Jaffarian Volvo. Our salesperson, Louis Monteforte, was friendly, energetic, attentive and very easy-going. We felt no pressure. The dealership is well staffed and immaculate. We highly recommend this dealership and our salesperson. Thanks!


Friday, January 23, 2015

The entire Jaffarian team made me feel very comfortable during the entire process. Everyone was friendly and welcoming from the time I walked in the door. Louis was very knowledgeable about all of the different model cars I was looking at. He was very patient and spent a lot of time explaining everything to me about the vehicle I was interested in and worked extremely hard with Jim to come up with a deal that was within my budget for the car I wanted. I will recommend Jaffarian to anyone who is looking to buy a car. It was my one and only stop. Thank you so much!


Sunday, January 18, 2015

"Awesome customer service " He was very nice, and went over the details of the process of the price and and trying to get a license plate switched over which was unsuccessful but he tried. He went over the car features and how things work. He was very nice.


Monday, January 12, 2015

This was my first purchase from Jaffarian and it was a great experience. The entire staff was very friendly and personable. I felt like a valued customer from the first time that I contacted them via the internet all the way through picking up the car. My salesperson, Gary Simard was GREAT (2 thumbs up). He made the entire experience stress free and easy. The day I was scheduled to pick up the car I had a family conflict and was going to be unable to pick up the car. The shuttle driver was done working before I was ready to leave work. Gary drove 1.5 hours round trip to pick me up so that I could have the car by the weekend.


Saturday, January 10, 2015

This is my 2nd vehicle purchased from Jaffarian and I'm glad I was able to do business at this dealership again. Friendly staff and another great experience!


Saturday, January 10, 2015

I have always hated the "Car Buying Process" but working with Trevor Fanning provided a great experience for me. There was no pressure to buy and Trevor was patient as I went through my usual indecisiveness. We traded many phone calls over 2 months (that's how long it took me to make a decision) and he was always pleasant and helpful. When I finally decide to order a car from the manufacturer, Trevor kept me up to date on the delivery time. I would highly recommend Jafferian and especially Trevor to anyone looking to buy a car.


Friday, January 9, 2015

I have bought 5 Trucks in 2 years and have had a great experience with the staff and especially Franco and Dale in service, 2 outstanding Guys!!! Gary you are a lucky man to have hard working responsible employees working for you. Thanks Chris Ponzo


Thursday, January 8, 2015

This is our 3rd vehicle bought from Jafferian. The buying is straight forward, not a lot of hype and not gimicky. Doug Crabtree listened to our concerns and responded to them in an effortless intelligent manner, making it a very comfortable experience for us. He got us what we were looking for. The service department with Dale and Franco are fantastic, give bad news well and good news even better. They are funny, straight forward and efficient. so all in all would send people who want a toyota to Jafferians with out a doubt

suzi moore

Wednesday. January 7, 2015

Great experience at Jaffarian - starting with my initial contact with the very knowledgeable internet rep Katherine, moving on to my very polite salesman Justin and finishing up with efficient manager Lucas - they made the whole car-buying experience a very pleasant one. The atmosphere at Jaffarian is very professional and everyone seems to really like being at work! The turnaround time from my initial contact with the dealership to driving my car home was extremely fast and easy. I would highly recommend this dealership


Monday, January 5, 2015

I was impressed with the service offered first by Jenn on the internet prices, then Louis Montforte as my salesman and also Mr. Benoit as the final representative from Jaffarian. Overall I would rate this dealership as the most professional I have ever dealt with. Everyone I had the pleasure of dealing with was proffessional and very courteous.


Sunday, January 4, 2015

I made a down payment on a late model used car at the end last year for delivery the same day or the next business day with a chance that it would be delayed longer due to paperwork problems caused by the Massachusetts RMV. The worst did happen since the MA RMV was its normal self. When I complained about the delay, everyone at the dealership bent over backwards to make things right even though the delay was out of their control. How a dealership responds when things do not go correctly is a discriminator between the good and the best. Their response was much better than I could ever hope for. I have had the pleasure of dealing with some good dealerships in the past, but I don't think any of them were as good as Jaffarian when it counted. I am amazed that such dedication to customer satisfaction still exists.


Thursday, January 1, 2015

I enjoyed working with Stephanie. She was down to earth and easy in conversation. I might say she was one of the most genuine sales people I've encountered! It would have been nice to get a lower price but I am mostly happy with the deal. The car drives like a charm. I also enjoyed Harley in Finance. He did not pressure me into anything but reviewed everything with me.


Thursday, January 1, 2015

Excellent buying experience and a great profetional saleman. I will recoment this dealership to any friend or relative for their future car buying considerations and services.

V. Ng

Saturday, December 27, 2014

I went in to see if quoted price was real. Not only was it real, but doug made me feel confident and comfortable. We made the deal right away.

Joey C.

Saturday, December 27, 2014

Great experience overall. Initial contact was via internet and once I visited the dealership and worked with Justin, we were able to complete the deal very quickly.


, December 26, 2014

I recently purchased a previously owned Volvo s60. Josh Shepard assisted me throughout the process over the course of several days, and I found him to be cooperative, customer service oriented and diligent. My car purchase experience from Jaffarian was so positive I will make all future Volvo purchases at Jaffarian. I'm enjoying my Volvo very much and recommend Josh and Jaffarian for exceptional customer service and auto selection.


Wednesday, December 24, 2014

My experience with Jaffarian was wonderful. I am from Michigan and they were very informative and cordial. Best car buying experience I've ever had.


Tuesday, December 23, 2014

This was a last-minute purchase I was truly dreading.  It turned out extremely rewarding. Jon was extremely helpful, polite and knowledgeable at every step.


Tuesday, December 23, 2014

Excellent service, helpful and very understanding of my needs for what I wanted in a vehicle. They were very kind and understanding. Would recommend this place to anyone.


Monday, December 15, 2014

This was a last-minute purchase I was truly dreading.  It turned out extremely rewarding. Jon was extremely helpful, polite and knowledgeable at every step.

Carmelita S.

Monday, December 15, 2014

What a great experience it was working recently with Gary Simard and the entire Jaffarian team.  Honest, up-front answers to my questions, very flexible and a great deal.  Would highly recommend Gary & co. to my friends.

Brian T.

Wednesday, December 10, 2014

I felt like my current vehicle was going to let my family down, so I decided to purchase a quality vehicle from a local dealership. Jaffarian expedited this service without a hitch, in less than 24 hours.


Thursday, December 10, 2014

Thank you for the best car buying experience I have ever had! From the initial contact with your dealership to the last moment before I drove off in my new car, everyone was more than happy to help with all of my needs while ensuring I was comfortable and always welcome back to the dealer for any assistance in the future. My salesman, Justin, was very accommodating, and even put the big red bow on my new car so that I could take a couple of photos! It was a great feeling to see that pretty bow on my car and an experience I will never forget! Thank you Justin!! 

I am very happy to be a part of the Jaffarian fan club, and look forward to seeing everyone again in the future!


Thursday, December 4, 2014

This was our first experience with Jaffarian and it was very positive. Josh Shepard was great, not pushy at all, followed up on things and was very patient. He really took the time to teach us the features of the car and really seemed to care. Harley was also very patient and good at explaining the options of financing. It was a great experience all around and I would recommend Josh and the dealership to friends.


Thursday, December 4, 2014

This is the third lease I have had with Jaffarian. Louis Montefore has been our salesman for all three and I could not be more pleased with him and the service that I have always received. Louis got me the exact car that I wanted and at a price that I was thrilled with.


Thursday, December 4, 2014

Great family owned business! That works with you on making your car buying experience exciting and comfortable. I would highly recommend shopping at jaffarians where you will get the best service and price.


Wednesday, December 3, 2014

All I had to do to buy my dream car was walk in. The rest was up to Gary and boy did he work hard to get me exactly what I wanted. They fill out all the paperwork for you and make sure you understand exactly what is happening. Harley in finance was great too. He made recommendations on products and was honest about what I really needed and didn't need based on miles and years I planned to own my dream car and he has the best hair I've ever seen.


Saturday, November 29, 2014

I was nervous about getting my first lease, but as soon as I walked through the door at Jaffarian the nerves went away because I was immediately welcomed and felt comfortable. They worked with me to get me the car I wanted for the payments I wanted. What I was most impressed by was that they did EVERYTHING (registration, inspection, insurance) all in their facility. I left there with an awesome car, no unanswered questions, and feeling great about my experience. Absolutely, 100% recommend Jaffarian and would go back in a heartbeat.


Friday, November 28, 2014

 Had a really great experience working with Jon Mazza. He honored the true car price we brought to him without any hesitation. Their prices were the most competitive and affordable in the area. Any question or request we had, Jon did a fantastic job at addressing those issues. He's a great person to work with and all the other folks at Jaffarian ensured I would come away with a solid choice for a car. Would highly recommend the dealership and having Jon as your salesman as he has a wealth of knowledge and very helpful.


Wednesday, November 26, 2014

I looked online on a Friday, found a car I liked. Went in for test drive and pricing negotiation on Saturday. Signed paperwork on Sunday. Had my new car on Monday!!! What a pleasant group of people working at Jaffarian. They were so easy & helpful to work with. I appreciated the laid-back, pressure-free sales approach of my salesperson, Xavier. His manager Jim was also great to work with when it came to pricing. I am loving my new, pre-owned Volvo. It was a great experience and I will recommend Jaffarian to friends for sure.


Monday, November 24, 2014

 This is the first time I have purchased an automobile and walked out knowing I got a good deal on the car. Gary Simard is first rate and I would recommend everyone to work with him. He was accommodating, patient, understanding, and knowledgeable. They didn't have the car I wanted on the lot and he kept me up to date over the two weeks we waited for him and the swap manager to find what we were looking for. He didn't push me or rush me. Most importantly, I received a fair trade for my 11 year old car and a great price for my new one. Even financing was a breeze with over 10 banks that they work with. A vastly different experience than the last one I had 11 years ago from the same dealership. Give them a try! If I had the money, I'd get another one from them.

Tomoyana K.

Wednesday, November 19, 2014

For us, the beyond-the-call moment was when Frank rescued our beloved folder of music CDs from the vehicle we traded to get our new one. This is on top of gracious, patient and friendly service during all phases of our visit to the dealership.

Arthur P.

Monday, November 17, 2014

Everyone was friendly and helpful in making our first new car purchase. When we left the dealership without our antenna (they had taken it off to clean it) Trevor made sure it was easy to pick up when we got our inspection a few days later. Thank you! We're very happy with our new car!


Sunday, November 9, 2014

I was pleased with my experience at Jaffarian. All of employees were very helpful. Joshua Shepard is the best sale service. he was very accommodating and patient.

Thinh V.

Monday, November 3, 2014

My new car buying experience last week with Frank was excellent. I found Frank to be quick, sincere, and personable. It was a good experience.


Monday, November 3, 2014

I was very pleased with my experience at Jaffarian. All of the employees were very helpful and polite. Louis and Jim were both very accommodating and patient.


Monday, November 3, 2014

From our first interaction to the last with the staff at Jafferian we were very pleased with the professionalism and teams ability to connect with with out the "typical" pressures of a sales team. Outstanding job completing our sale Stephanie! The whole team at Jaffarian worked diligently to meet and exceed our expectations. Thanks again Stephanie Ringland.

Russell M.

Sunday, November 2, 2014

This is my second car purchase from Jaffarian. I had a warm and friendly greeting by Frank, told him what I wanted to do and he went to work on it right away. In no time at all, we had a fair and equitable deal worked out. Frank was knowledgeable, courteous, friendly and professional in his dealings with me. Will go back to Jaffarian for my next car purchase. Harley was equally easy to work with.

Mary L.

Saturday, November 1, 2014

Stephanie is young, full of ambition and wants to help the customers. We were very pleased and we will probably be bringing some more customers.

Thank you. 


Friday, October 31, 2014

I can't not say enough about the fantastic experience I had at Jaffarian. From Frank Harrison my sales guy, Jon Russo and right on up through to Harley in finance. They worked with me without the usual antagonistic attitude most dealerships have and like I had received at a local Nissan dealership the day before. Everyone here is polite, professional and helped me get into my dream car with a good payment and interest rate.


Thursday, October 30, 2014

Stephanie was kind and understanding. She was pleasant and explained the use of my car without hurrying and with patients. She called several times to keep me posted on the progress of getting my car delivered.


Tuesday, October 28, 2014

My sales rep, Louis, was friendly and low pressure. He delivered everything he promised me in an efficient and professional manner. The finance person who assisted me, Harley, was also very thorough and professional. I would recommend Jaffarian to my friends and family.


Sunday, October 26, 2014

I would like to thank Gary Simard for great service throughout the process of leasing a new Volvo. He is very approachable and makes himself available to answer any and all questions that come up! He was friendly, knowledgable, and helpful. I will recommend him to all friends and family who are looking to purchase a Volvo!


Tuesday, October 21, 2014

Nothing but the best from Jaffarian for the second time, we are glad we went back. Nice to see Jim Carven again, he and Louis Monteforte did a great job getting us what we wanted at a great price. Harley in finance was great, everything went as well as it did on our first purchase. Guys are great, thanks.


Wednesday, October 15, 2014

Great customer service experience at Jaffarian. Louis was extremely helpful and knowledgeable with regard to the vehicles that we test drove. Very easy price negotiation. Very professional dealership. Easy car buying experience.


Tuesday, October 7, 2014

Great experience getting a lease with Josh - he listened to us and our needs and we were in and out of there in no time!


Saturday, October 4, 2014

Everything was really great, thank you for making it is so quick and easy. Everyone was very helpful, salesman & sales manager very nice. Thank you!


Wednesday, October 1, 2014

It was better than expected. I haven't bought a car for a while. The service was excellent and Joshua answer all my question. The test drive was awesome. You felt like you are welcomed their and they are willing to work for you.

Thursday, September 25, 2014

I was looking for a very rare pick up at the end of the model year - only 3 left in all of New England. Jaffarian committed to getting it for me and still gave me an awesome price despite other dealers who wanted to hold out for the max price given the high demand/low stock for these. My salesman was terrific and didn't try to sell me any extras. Ditto the business manager (you know how they try to get you to go for add-ons). Will definitely go back for my next vehicle.

Tuesday, September 23, 2014

With all the issues I have had to deal with, I have never experienced such a pleasurable, understanding, kind and compassionate team as what you have at the Volvo service department. I'm looking for a Volvo XC90 next so I might be stopping by soon in the sales department KNOWING that it will be the best experience ever. Thank you for everything!


Wednesday, September 17, 2014

Overall great experience with this dealership! Good atmosphere along with great prices. Staff was very friendly,accommodating, and would do anything to meet your needs and expectations. Very happy with my purchase and would absolutely do business with them again in the future!


Monday, September 15, 2014

Was directed to this dealership thru my insurance co. Experience started with 1st phone contact with Jena and everyone thereafter was equally as friendly and competent. Thanks to all. I love my car.


Friday, September 12, 2014

Very friendly and easy to talk with staff made for a positive experience. Would recommend to family and friends in the market for a car.


Tuesday, September 9, 2014

Excellent experience. Very easy to work with. Researched online. When I arrived the vehicle was out front and ready for the rest drive. Third vehicle purchased here.

Sunday, September 7, 2014

Stephanie is a great person to work with. She has amazing customer service and is very personable. No pressure just honest and professional. I had a great experience and love my car I purchased. I'm really happy and will recommend friends to go to Jaffarian!!

a. desilva

Friday, September 5, 2013

I would recommend a friend or family member to sales associate, Carl Rogers. He made the experience of buying a car very easy. Carl was was very prompt with communications VIA text, in dealings with dropping off my trade-in and picking up my old license plate, etc. Carl was phenomenal!

Thursday, September 4, 2014

I appreciated the warm welcome, the honest customer relationship and the sincere interest taken in helping us find what we needed. A sense of humor helped. Thank you.


Thursday, September 4, 2014

Alex was great, he even showed my antsy daughter some attention, which eased my anxiety! He was helpful and upfront and helped me work through my list of wants to find a car in my budget. Eric, while helpful, was not as friendly and caring towards us but he still got the job done.


Monday, September 1, 2014

Everything went super smooth. I was able to get the exact vehicle I was looking for and they helped me save money doing do! I wouldn't shop anywhere else for a car!

d. prisco

Saturday, August 30, 2014

I went in to the dealership because I needed to lower my payments due to a divorce. The couldn't have been more helpful and caring. Josh was my salesman and he was professional, incredibly understanding and helpful. Sarkis is the reason that I went to Jaffarian. I have purchased from Jaffarian before and always dealt with Sarkis. I honestly trust him and he was very caring and understanding to me. I would recommend Jaffarian, and do, to anyone that will listen.

p. cleaver

Friday, August 29, 2014

Gary was very helpful and respectful and really listened to me and what I wanted. I was also surprised to learn there was a $500 rebate with my purchase. It was a great experience and Gary was great to work with, and was very professional.

M. Cormier

Tuesday, August 26, 2014

Joshua was very patient and explained car features well. He was attentive and took his time and no rushing. Wait time was kept to a minimum. Impressive performance and persevering.

Friday, August 22, 2014

Trevor was terrific to work with. This is the second car we have gotten from Jaffarian and both times we have walked away pleased. This is the first car we have leased and the advantages and disadvatanges were all put on the table. There was no pressure to buy and they were willing to negotiate a fair price. All the paperwork to get the car registered and on the road was handled quickly and smoothly by Eric. Thank you!


Thursday, August 21, 2014

I would be more then happy to pass your name and your business name to all my friends and family, you all went above with the great service.


Tuesday, August 19, 2014

Josh and the rest of the dealership were great to work with. The price was excellent. I appreciated the low pressure approach in the discussions. Their willingness to match any other deal was what ultimately led to my purchasing the auto from Jaffarian.

Kurt A.

Friday, August 15, 2014

Lou was exceptionally professional. He helped me pick out the best car for my needs. I will refer friends and family to see him, as he was able to beat other dealers prices.


Thursday, August 14, 2014

Everything was excellent. Xavier was knowledgable of the cars he was selling. He was very personable and professional. We will continue to do business with this dealership based on the experience we had


Monday, August 11, 2014

We felt very comfortable working with the sales person. He was friendly and extremely helpful during the entire process. We will be back next time.


Tuesday, August 5, 2014

Dale has treated our family in a courteous, professional and empathetic manner through scheduled services and sudden emergency repairs. He understands the importance of timely repairs when a family vehicle is "on the fritz". He has done his very best to help us receive timely service when we needed it on several occasions. He and his service team are the reason we have bought three cars from Jaffarian. They treat us professionally and with dignity.


Monday, August 4, 2014

Gary Simard was terrific! I had very specific needs, which were harder to source. He worked with me via text and was extremely responsive, saving me valuable time. When it became too difficult to source my original request, we entertained other options and they came through, even matching our previously discussed pricing.
Delivery was thorough and efficient. Could not be happier! Even had an impromptu but relaxed conversation with Mr. Jaffarian. Felt appreciated and not taken advantage of. Highly recommend!


Wednesday, July 30, 2014

fast, met all expectations. I did not expect that I would get a new car the day I walked in to the dealer ship. I am very pleased.

Stephen H.

Tuesday, July 29, 2014

I got the car I wanted for the price I wanted. I am very happy with the whole experience and would recommend working with this dealership.


Sunday, July 27, 2014

Thank you to our sales person Jon Mazza and staff for making the process of getting our new car comfortable and easy. We appreciated the staff's knowledge and excellent customer service.


Saturday, July 26, 2014

I was impressed how smoothly everything went. Gary was able to find the car I was looking for in short order. He explained the process each step of the way. I wouldn't hesitate to recommend Jaffarian to friends and family!!


Saturday, July 19, 2014

Gary found me exactly what I was looking for at a great price. Friendly, knowledgeable staff made the buying process easy. A very comfortable buying experience.

C. Chase

Wednesday, July 16

Joshua was great, he even got the vehicle we purchased ready a day ahead of schedule for us to pick-up.
Thank you very much!


Tuesday, July 15, 2014

From the moment I walked in the door and was greated by Frank, I had a very pleasant experience. Frank listened to my needs and wants and was able to find the perfect car for me. Face to Face with owner, Gary Jaffarian provided consistent committment to patient loyalty. Great support from Jim Carvin in finace dept. as well working to get the best price I could for my new car. Quick and easy financing with Harley finished up the whole experience to be an enjoyable one. I was able to drive out in my new car and tell all of my friends and family what a great experience I had. THANK YOU!


Friday, July 11, 2014

Professional staff, very attentive, did not feel pressured. Both Carl and Jim understood which car I wanted and worked with me to finalize the deal. I recommend this dealership.


Thursday, July 10, 2014

Reviews are a funny thing since each person has a different view on what's important to them but if your looking for a quality used car for a good price with no pressure you have found the right place. I would send my mother here to buy her next car!


Wednesday, July 9, 2014

Everyone I dealt with was really great! I spoke with both Sarkis & Louis on the phone before I went in & bought my car the first time I actually went looking & test drove. It was an easy, pain-free experience and I love the car. Thanks!


Sunday, July 6, 2014

I knew which vehicle, color, and options I wanted and Louis and his team tracked it down much faster than I expected. I ran into some complications with my bank but Louis helped me navigate through this. I was impressed by everyone's professionalism and positive attitude. Compared to other dealerships I have worked with in the past, the team at Jaffarian stands out for exceptional customer service.


Monday, June 30, 2014

There was no high pressure in the price negotiation process. Based on comparisons we felt we got a good price. Josh spent a lot of time going over the car at pick- up & was great. Both he and Sarkis seemed to really care that we were satisfied customers. Will recommend to our daughter for her upcoming purchase.


Sunday, June 29, 2014

I had a very easy and enjoyable experience while visiting and Leasing my new car. I found Gary Simard to be very knowledgeable and professional and kind.

Juanita B.

Wednesday, June 18, 2014

We went to 3 dealerships. First your dealership greeted us at the door with a big smile. Our salesman Louis Monteforte told us he has 5 years of experience and we could see that but what we got at Jaffarian's was the best price. We paid just what we wanted to pay. The other dealerships were not even close to your price.


Brought my Volvo in for service & had the pleasure of working with Gavin Jaffarian. He was very responsive and knew what he was talking about! I felt comfortable having a big service job done here, it being my first time visiting the dealership, because of him.
My husband and i also looked at the New Highlander when we came to pick up my car and worked with Carl. What an intelligent guy!! He sure knew what he was talking about too!
Great staff, friendly and knowledgable. I will recommend to anyone who needs service or a new car!


Wednesday, June 11, 2014

Jaffarian toyota's staff was extremely friendly and helpful. Gary Simard was very helpful in working with me to find the car I want and give it to me for the best price...Sarkis the sale manager made sure I got what I wanted also...when my car came in Gary walked me through all the bells and whistles and continues to answer questions for me. I had an excellent experience at Jaffarian's.


Tuesday, June 10, 2014

Excellent lease terms and fair value for the trade made this a great experience for me.
No pressure to make a quick decision and the ability to test drive different models understanding mechanical aspects of the car.
Long term knowledge of the brand and its market evolution also very helpful to appreciate the new models.
All sales people were polite and knowledgeable.
Physical plant of the dealership is most attractive.


Saturday, May 31, 2014

The Jaffarian dealership was easy to work with, super friendly, and a very pleasant experience. They have excellent customer service and i felt very important during the whole process. I am thrilled with my purchase and to keep it for years to come. I would certainly go back to Jaffarian for any other purchases

Michael J.

Thursday, May 29, 2014

Fantastic customer service, provided coloring books/crayons to my 5 y/o to keep him happy during the buying process. These folks worked hard and stayed late to get me in the vehicle I wanted!!

Rob B.

Thursday, May 29, 2014

Dealing with these three gentlemen while purchasing my 2015 S80 Volvo was a pleasure. They were extremely knowledgeable, professional, and polite. I would recommend them highly to my friends, co-workers and family.


Wednesday, May 28, 2014

I was very satisfied with the service. I was notified about all changes and received great customer service. Overall very pleased with both service and my new vehicle.


Monday, May 12, 2014

Often buying/looking for a new vehicle can be associated with a lot of mixed feelings especially negative when thinking about the process. i.e. overwhelmed, fear, worry etc. However, my experience with purchasing my vehicle was quite different than I expected. I found people at Jaffarians to be very personable and attuned to what I was looking for, both type of vehicle and cost. Overall, great experience and I am very happy with my vehicle.


Monday, May 12, 2014

Having just purchased a pre-owned Volvo at Jaffarian's, I wanted to say that it was a very positive experience. The sales rep, Louis, was friendly and spent adequate time answering my questions and reviewing information on the vehicle that I chose. He actually pulled up reviews of that vehicle on his desk computer and gave me plenty of time and privacy to discuss them with my husband. I didn't feel pressured to buy that vehicle or that day, but Louis was able to get the vehicle for me at the price that I wanted. Overall, it was a comfortable and pleasant experience. Let's hope that the vehicle is as good as it seems and that service is as good as sales!

Linda T.

Sunday, May 11, 2014

We are repeat customers at Jaffarian and return because of the friendly atmosphere and the fact that we do not feel pressured by salespeople when purchasing a new vehicle. Sales people are very knowledgeable and helpful.


Friday, May 2, 2014

In my 40 years in purchasing vehicles, this was by far the best and easiest experience! From the internet sales manager to the sales and finance persons, everyone was friendly and professional. They met all my needs and more to gain my sale. I would buy from Jaffarian again for sure!

Kenny W.

Thursday, May 1, 2014

It was Jena that drew me in to the dealership with her friendly, knowledgeable and professional phone manners. Louis certainly went out of his way to make sure I got the car I wanted. Harley is a business gem at Jaffarian, very professional and pleasant to work with. I greatly thank everyone for their efforts in helping me get my car. 

Susan S.

Tuesday, April 29, 2014

I have purchase well over 10 brand new vehicles in my life time. By far my experience at Jaffarin's has been the best!! I would recommend this dealership and Gary Simard to my family and friends with no hesitation. Gary Simard made buying a new car an actual pleasure. The dealership its self is clean, neat, modern and very comfortable. Gary Jaffarian is a really nice guy too! Thanks again guys!! Keep up the good work! I will be back!

Cheryl C.

Sunday, April 27, 2014

All of the people we dealt with were more than helpful, friendly and pleasant. I am extremely happy with my vehicle and look forward to having my service needs taken care of at Jaffarian. Thank you all

Regina C.

Wednesday, April 23, 2014

This is the second time I purchased a vehicle from Jaffarian Volvo and each time I received friendly and proffessional service from everyone involved in the purchase process. Thank you John Mazza for doing your best to answer all my questions.


Sunday, April 6, 2014

I visited 5 Dealers and chose yours after talking to Frank during my first visit....Frank was very good, we talked about what I was looking for and was not pushy at all. When I explained I was not making a deal today, he stood by and kept answering questions. So when it came time to make a decision it was easy. Working with the group I had was also a pleasure and went smooth...

Thank you for the experience


Monday, March 17, 2014

On this topic, I have to thank Jaffarian Volvo for straightening TWO rims, providing proper alignment, a loaner vehicle for 2.5 days, a reasonable estimate AND coming in $200 below the estimate faster than originally promised! I have to "thank" the states of NY and NJ for the horrible roads from this winter. These are the just the beginning of reasons that I travel back to Haverhill from Marblehead for service on my awesome C70!

Thursday, March 13, 2014

You should know that the Volvo Service Dept. has over the years treated my wife and I with absolute courtesy and genuine politeness.  We have a 2001 S60 with only 48,000 miles.  Two reasons that it is so good is:  1- It's a Volvo and 2 - Your service department has always taken care of it.

Today my wife was on the highway and the check engine light came on.  She went to the service department and Renee made her feel so relaxed and good.  My wife was very stressed about the issue, but left there feeling really good.  I spoke to Gavin later and told him and asked for your e mail so I could let you know.

So with that, Thank you and your service team for the excellence they have always had.

John A.
Andover, Ma

Jaffarian Volvo

600 River Street
Haverhill, MA 01832

  • Sales: (888) 656-8726
  • Service: (888) 658-9023
  • Parts: (888) 662-6318


  • Monday 9:00AM - 8:00PM
  • Tuesday 9:00AM - 8:00PM
  • Wednesday 9:00AM - 8:00PM
  • Thursday 9:00AM - 8:00PM
  • Friday 9:00AM - 7:00PM
  • Saturday 8:30AM - 5:00PM
  • Sunday 12:00PM - 4:00PM